It was May of 2020 when Jeannine’s frustration spilled into anger. She fired blanks trying to get her grandfather vaccinated against COVID-19. Doctors’ offices, “We don’t have the vaccine.” Local health officials, “We’re working on it. I suggest you go to the internet (.gov) for the latest information.” The internet was unhelpful. Hospitals “nada.” As a last resort, “I called my congressman and explained the situation.” This is how the story unfolded.